DAGUPAN CITY - The Land Transportation Office (LTO)-Dagupan branch has extended its office hours to accommodate the bulk of clients securing their driver’s licenses.
Aileen Peteros, transport regulation officer of LTO-Dagupan City branch, said the one-year delay in issuance of drivers licenses resulted to 30,000 backlog in the release.
As such, LTO-Dagupan has opened its doors as early as 5 o’clock in the morning until 9 o’clock in the evening from Monday to Friday, a big adjustment from the 8 a.m. to 5 p.m. regular office hours.
It also operates on Saturdays but closes earlier.
“Nakita namin na marami pa ring tao kahit noong nagco-close kami ng 8 p.m. kaya pinahaba pa namin ang operations hours to better serve more clients,” Peteros said during the KBP Forum held at the Philippine Information Agency Thursday.
Peteros said the branch issues 300 queue numbers on a first-come, first- served basis on weekdays and 200 numbers on Saturdays.
Priority lane is accorded to senior citizens, persons with disabilities and pregnant women.
“Habang may tao na nakakuha ng number na na-issue namin ay tatapusin namin sa araw na yun, maliban kung nag-offline ang system,” she added.
Peteros said the branch has started releasing the licenses in November 2017 bringing the backlog this January down to 21,000. The long queue may persist until the middle of the year, she added.
Problems in contractors and service providers have hounded LTO nationwide which prompted the management to hold the release of licenses in November 2016. (VHS/PIA-Pangasinan)
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