DAGUPAN CITY – The Department of Trade and Industry (DTI) intensified its consumer education services by holding seminars in schools to educate the youth of their rights and responsibilities as clients.
The DTI in Pangasinan conducted recently a consumer awareness seminar for students of Lyceum-Northwestern University (LNU) here to make them more well-informed, vigilant and protected buyers.
Provincial Director Peter Mangabat of DTI-Pangasinan said the seminar is part of the agency’s “Ramdam Ka Ba Ni Juan” program for everyone to feel the presence of the DTI’s services.
"Discussed during the seminar are topics such as the Consumer Act, “No Return, No Exchange” policy, warranties, How to Handle your Own Complaints, and consumer rights and responsibilities," he said.
Mangabat encouraged the participants to also support their institution in advocating consumer welfare by coming up with such related projects inside their school campus.
He said that DTI-Pangasinan also held consumer education seminars for owners and managers of business establishments in the province recently to help them improve their services to customers and to facilitate the speedy resolution of complaints.
“The seminars are rendered for free by the agency and if interested, just contact the DTI-Pangasinan office at telephone nos. 515-3183 or 515-4661,” he said. (VHS/AMM/PIA-1, Pangasinan)